Denver is a city and a county in one, so 311 is the place to start for most city services. For an emergency, always call 911.
How to reach 311
- Phone: dial 3-1-1 in Denver, or 720-913-1311 from outside Denver.
- TTY (hearing impaired): 720-913-8479.
- Online: report a problem through the city's website, denvergov.org, or its pocketgov service.
What you can report
- Potholes: report online, or call 311.
- Unshoveled sidewalks: if a sidewalk near you is still not cleared more than 24 hours after a snowstorm, call 311 with the address.
- Ice in the street or gutter: call 311 to report it.
Tips
- From a phone outside Denver, or a phone service that doesn't connect to 311, use 720-913-1311.
- Keep the case number so you can follow up.